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Neonatal Intensive Care Unit

Committed to caring for premature and medically fragile newborns.

An infant's days spent in a neonatal intensive care unit are measured in precious moments of progress. The NICU is a place of striking contrast - high tech equipment and expert clinicians focused intensely on the progress of each tiny baby, while each infant wages his/her own personal battle to survive. Most importantly, the NICU is a place where miracles happen every day.

Anaheim Regional's NICU offers the clinical expertise and capabilities of a university-based hospital without the disadvantages sometimes found in a large, institutional setting. We provide an unparalleled combination of state-of-the-art technology; a talented cadre of specialists and sub-specialists; a highly trained and capable staff; and the family-centered, renowned personal care that has become a trademark of Anaheim Regional Medical Center.

The Neonatal Intensive Care Unit (NICU) at AHMC Anaheim Regional Medical Center is a licensed 11 bed, California Children's Services (CCS) approved Community Level facility. We provide a full range of specialized, family-centered services -- intensive, intermediate and continuing care for premature and medically fragile newborns, including neonatal transport and community outreach education. 

Our team of highly trained obstetricians, board-certified neonatologists, pediatric sub-specialists, neonatal intensive care nurses and other specialists provides best practice care. We also support newborn nurseries in the surrounding communities by offering staff education, consultations and neonatal care.

We believe that ARMC has an obligation to each and every infant. Their lives depend on the availability of the highest quality, most cost-effective patient care possible. In ARMC's NICU, each day brings a new challenge-and a unique opportunity to make a difference in a child's life.

For more information about the NICU please call:  

The Neonatal Intensive Care Unit

(714) 999-3150

1111 W. La Palma Ave. 

Anaheim, CA 92801



Visiting the Neonatal Intensive Care Unit


The NICU staff understands that having an infant in the Neonatal Intensive Care Unit (NICU) is a very stressful, and we are here to support you and your family through this difficult time. We want you to be active in your infant's care. From your hospital room, you can call the NICU at ext. 3150.

Visiting Hours

The hospital's visiting hours are 11am to 9pm. However, parents may visit their infant in the NICU any time except during nurse shift change from 5:30-7:00am and 5:30 - 7:00pm, when parents will be asked to leave so that our nurses can report on their patients. Parents will also be asked to leave during physician rounds from 9-11am. Parents and Visitors will be asked to show their ID armbands/ ID photo at each visit.


General Visiting Guidelines in NICU

  • Visitors will be limited to 2 at a time. This includes multiple births.
  • Parents may choose up to six (6) family members and friends to visit that will be written on the visiting list. This also applies to multiple births.
  •  If the father is not participating:
    • The mother may choose one (1) 'support person' to visit the baby besides herself.
    • The support person has the same visiting privileges as a parent and must remain the same person throughout the infant's hospital stay.
  • Friends and family members that are not on the Visitor Authorization list may view the baby through the NICU window.
    • However, infants are attached to monitoring equipment and cannot be moved to the window.
    • Please tell your friends and family members that it may not be possible to see your baby from the window.
    • If you do not want anyone to view your baby, mark the appropriate box (Visitor Authorization's Form).
  • Siblings of the infant, 3 years old or older may visit only on the day of admission and on the weekends (Saturday/Sunday).
    • Sibling visits will be limited to 15 minutes a day during these times to decrease exposure to harmful germs.
    • A Visitor Health Questionnaire must be completed before the first sibling visitation.
  • Information regarding your baby's condition may be given to only you and the father (if participating).
    • If you do not want information given to the support person, mark the appropriate box.
    • Please ask friends and family members not to call the NICU to ask about your baby, since we cannot give them any information.
    • In addition, please do not share any information concerning your baby with other families in the NICU.
  • Visitors must call from the phone in the hallway outside of the NICU for admittance or ring the bell at the desk.
    • Visitors will be asked their name and relationship to your baby.
    • They may also be asked for identification.
  • For the safety of your baby,
    • Please ask family members not to visit if they are feeling ill or have recently been exposed to a contagious disease.
    • If you have a fever or cold, call the NICU and let your baby's nurse know.
  • All visitors must wash their hands at the sink in the NICU for a full 3 minutes before entering the patient area.
    • Proper hand washing:
      • Wash hands and arms up to the elbows using soap and water after removing watches, bracelets, and rings (wedding rings may be left on).
      • Do not scrub your arm near your IV site or remove your hospital armband.
    • Personal belongings, such as purses, jewelry or jackets may be placed at your infant's bedside.
      • Never leave your personal belongings unattended.
    • Visitors will be instructed not to bring any food into the NICU.
  • We encourage you to touch and talk to your baby when you visit; however, the nurse may sometimes ask you to:
    • Limit your visit and handling of the baby so that he/she can rest, depending on the baby's condition.
    • You may be asked to delay visiting during certain procedures or emergencies in the unit.
    • We appreciate your understanding.  
  • Visitors will be expected to remain only at the bedside of the patient when they are visiting.
    • Other infants in the room have the same right to privacy as your baby.
    • We cannot answer questions about other patients.
    • In addition, we ask that you do not read your baby's bedside chart. Please ask the nurse if you have any questions.
  • You may take still photographs of your baby in the NICU. Video cameras are allowed in the NICU, however, videotaping from the window is not allowed.
  • As your baby's condition improves, you may be asked to visit at feeding times or at bath time so that you can learn how to care for your baby.
    • You are welcome at other times, but it is best to visit when your baby is awake.
    • Between feedings, your baby needs undisturbed sleep periods so that he or she can feel rested and grow.
    • You may call your baby's nurse and ask which is the best time to visit.
  • For the safety of your baby, we ask that you remain seated whenever holding your baby.
  • Visitors will be asked not to make or receive personal phone calls and not to use cell phones in the NICU.


Special Precautions: 

Visitors with the following conditions will not be allowed in the NICU:

  • Fever
  • Respiratory Infection (cough or runny nose)
  • Diarrhea
  • Any communicable disease (or exposure to)
  • Any infections with draining wounds
  • Any red spots (show to the Charge nurse)


  For more information about The Neonatal Intensive Care Unit at Anaheim Regional Medical Center please call:

The Neonatal Intensive Care Unit

(714) 999-3150

1111 W. La Palma Ave. 

Anaheim, CA 92801