Patient Satisfaction
At Anaheim Regional Medical Center (formerly known as Anaheim Memorial Medical Center), we service the communities of North Orange County with compassionate and quality care since 1958. Our staff members and physicians are dedicated to ensure your satisfaction with your care and services are excellent. We hope you will strongly agree that we are providing you with exceptional service. Please let any of our staff members, or supervisors, know if we can help improve your experience when you are here with us.
HCAHPS - What Our Patients Say About Us Anaheim Regional Medical Center have access to feedback from our patients on their experience with our care and services. HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a standardized survey instrument and data collection methodology for measuring the patients' perspectives of hospital care. We use this information to help provide better patient care.
Here are our latest HCAHPS scores compared to the California average:
|
HCAHPS Composite |
Anaheim Regional |
CA |
|
Overall Rating |
66 |
62 |
|
Willingness to recommend |
67 |
66 |
|
Communications with nurses |
70 |
69 |
|
Responsiveness of Hospital Staff |
61 |
56 |
|
Discharge Information |
78 |
77 |
|
Cleanliness of the Hospital Environment |
70 |
66 |
|
Quietness of the Hospital Environment |
49 |
46 | |